iCAR3
Where every car has a voice
Last updated: October 14, 2026
You can choose to display a badge on your message page so that police, fire, towing, or first responders know they may reach you for accidents, towing, or safety issues involving your vehicle. This setting is off by default and only activates after you toggle it on. We will never share your phone number with anyone unless you've opted in. (This feature is currently locked while we finalize agreements with public safety agencies.)
When you send a message anonymously, the recipient sees only "Anonymous" — your name, plate, and avatar are hidden from them. Your identity is still recorded internally for abuse prevention and may be disclosed if required by law.
Names you save for other contacts in your inbox are private — only you can see them. The original sender continues to see their own plate and (if set) their own display name.
We use trusted third-party service providers to operate iCAR3. These providers process personal information only on our instructions, only to provide their service to us, and are contractually required to protect it. Our principal providers are:
We may add or replace a provider in this list from time to time. When we make a material change, we will update this Policy and revise the "Last Updated" date.
We do not sell your personal information. We do not share phone numbers between users: when you message a vehicle by plate or QR code, the recipient sees your message, not your phone number, unless you choose to include it in the message itself.
SMS privacy notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes.
iCAR3 operates a messaging program under the name "iCAR3 communication" from +1 (201) 548-9039. When you create an account, register a plate, or otherwise provide your mobile number and opt in, we may send you SMS and, where you have opted in, WhatsApp messages relating to (a) messages sent to your vehicle by other users, (b) replies and conversation updates, (c) account security and verification, and (d) service announcements.
Message frequency varies based on activity directed to your vehicle or account. Message and data rates may apply depending on your mobile plan. To opt out of SMS, reply STOP to any message; you will receive one confirmation and then no further SMS from that program, except as required by law. To rejoin, reply START or opt in again in the app. For help, reply HELP or contact support@icar3.com.
Supported carriers include major U.S. carriers; coverage may vary. Carriers are not liable for delayed or undelivered messages. Your mobile number will be shared with Twilio Inc., our messaging provider, solely to deliver this program.
iCAR3 is a vehicle-communication service intended for vehicle owners, drivers, and adults who need to contact a vehicle owner. The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
You must be at least 18 years old to create an iCAR3 account or register a license plate. If you are under 18, you may use the Service only with the consent and supervision of a parent or legal guardian, who is responsible for your use.
If we learn that we have collected personal information from a child under 13 (or, where applicable, under the selected minimum age) without verifiable parental consent, we will delete that information promptly. If you believe a child has provided us with personal information, contact us at support@icar3.com and we will investigate and delete it as required by law.
We do not use personal information of users we know to be under 18 for targeted advertising, and we do not sell such information.
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required by law (for example, for tax, accounting, or safety records). When information is no longer needed, we delete it or de-identify it.
| Category | Retention | Notes |
|---|---|---|
| Account and profile (email, phone, plates) | Life of account + 30 days | Then deleted or de-identified |
| Messages and conversation history | 12 months after last activity | Blocked / reported content may be kept longer for safety |
| Photos attached to messages | 90 days | Stored in message storage bucket |
| Payment records (via Stripe) | 7 years | Tax and accounting requirement; held by Stripe and our records |
| Safety, block and report records | 24 months | To enforce bans and respond to law enforcement |
| Server and security logs | 12 months | IP address, device, timestamps |
| Support emails | 24 months | support@icar3.com mailbox |
We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit (TLS), access controls limiting employee and contractor access to systems that need it, authentication controls on user accounts, and monitoring for unauthorized access. Payment card information is processed by Stripe and is not stored on our servers.
No method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you are responsible for keeping your account credentials confidential and for promptly notifying us at support@icar3.com if you suspect unauthorized use of your account.
Depending on where you live, you may have rights to (a) know and access the personal information we hold about you, (b) correct inaccurate information, (c) request deletion of your information, (d) receive a portable copy, (e) opt out of the "sale" or "sharing" of personal information (we do not sell personal information), (f) limit the use of sensitive personal information, and (g) not be discriminated against for exercising these rights.
To exercise a right, contact us at support@icar3.com or use in-app account controls where available. We will verify your identity before fulfilling a request and will respond within the period required by applicable law (generally 45 days under California law, extendable once with notice, and one month under the GDPR/UK GDPR, extendable in complex cases). You may designate an authorized agent in California and certain other states; the agent must provide proof of authorization and we may still require you to verify your identity directly.
For users in the European Economic Area and the United Kingdom, our lawful bases are: performance of a contract (to provide the Service), legitimate interests (safety, fraud prevention, and service improvement), consent (for SMS/WhatsApp notifications, which you may withdraw at any time), and legal obligation. Where we transfer information outside the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses with our providers. You may lodge a complaint with your local supervisory authority.
Our website uses cookies and similar technologies in the following categories: (1) Strictly necessary - required for sign-in, security, and core functionality; these cannot be disabled through our controls. (2) Preferences - remember settings such as language.
You can control cookies through your browser settings. Disabling strictly necessary cookies may prevent you from signing in or using core features. We do not currently respond to browser "Do Not Track" signals because there is no common industry standard for doing so.
When you block or report a user, we process the message content, account identifiers, and your report to review and enforce our Terms. We retain block, report, and enforcement records for 24 months to prevent repeat abuse, enforce bans, and comply with legal obligations. The reported user is not told who reported them.
iCAR3 is a service of Bedros Technologies, Inc., a corporation registered in the State of Delaware, USA. Questions about privacy: support@icar3.com
iCAR3 · Patent Pending · U.S. App. No. 19/702,956